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Marriott

Guest Environment Expert

Marriott International, Inc

Posted Today • Annapolis Junction, MD

Full Time
Marriott

Cook

Marriott International, Inc

Posted Today • Annapolis Junction, MD

Full Time

Guest Environment Expert

Posted today in Annapolis Junction, MD 20701

Full Time

Overview

We are looking for a Guest Environment Expert to ensure every visitor joys a safe, comfortable, and welcoming atmosphere. You’ll be the go-to person for monitoring environmental systems (HVAC, lighting, signage), responding to guest requests, and coordinating with housekeeping and facilities teams to keep everything running smoothly.

Key responsibilities

  • Perform routine inspections of guest areas (lobbies, hallways, public restrooms) and immediately address any issues (temperature, lighting, cleanliness).
  • Monitor and adjust HVAC controls, lighting levels, and digital signage to maintain optimal comfort.
  • Respond promptly to guest inquiries or complaints regarding environmental conditions.
  • Coordinate with maintenance and housekeeping to schedule repairs or deep-cleaning tasks.
  • Keep detailed records of inspections, incident reports, and corrective actions taken.

Qualifications

  • High school diploma or equivalent; technical certification (HVAC, building maintenance) is a plus.
  • 1+ year of experience in facilities management, hospitality operations, or a related role.
  • Strong communication skills and a friendly, service-oriented attitude.
  • Ability to lift up to 50 lbs, climb ladders, and work on your feet for extended periods.
  • Flexible availability—must be able to cover evenings, weekends, and holidays as needed.

What We Offer

  • Competitive pay ($16.25/hour) plus shift differentials for evenings/weekends.
  • Paid training on our environmental control systems and guest-service protocols.
  • Employee discount programs, wellness benefits, and career-development opportunities.